Parent Staff Communication Protocol

Parent/Staff Email and Phone Protocol
2017-18

  1. Parents should allow a 24-hr response time for email from staff members on workdays. Many staff members do not have the opportunity to check email until the evening.
  2. Parents should refrain from calling staff member phone extensions (or cell phones) during the school day. It is not appropriate to interrupt classroom instruction.
  3. There is no expectation that staff will respond to email during the evening, on weekends, or during vacations.
  4. If parents have an urgent issue, the best form of communication is to call the school’s main office to relay a message.

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